If an installed faucet or shower, for example, encounters problems or requires maintenance, the responsible operator or building technical service team receives an automatic push
notification to their building management system. That optimises processes, speeds up response times and improves the service, as less downtime is to be expected. The scenarios below
illustrate the advantages of the cloud solution in everyday use.
Scenario 1 – Foresight is better than hindsight
The technical staff of a hospital’s building administration calculates how often the installed products have been used based on the statistics. This procedure enables them to re-order and
replace wearing parts, such as faucet valves, at an early stage before they start malfunctioning and the faucet stops working.
Scenario 2 – Optimised processes
In the office building of a major corporation, impurities are blocking a faucet valve. The caretaker receives a push notification via the building management system, drawing his attention to a malfunction in the valve of faucet no. X in office building Y in room Z. Thanks to the detailed description, the malfunction can be located immediately, and rectified with the correct replacement parts and tools.
Scenario 3 – Give legionella no chance
The caretaker of a retirement home can use the statistics to see which showers in the building are used irregularly. On this basis, just those showers or all showers can be flushed for hygiene, or thermally cleaned. The thermal cleaning processes, using water at a temperature of 70 degrees, are logged precisely and can also be sent by e-mail as Excel spreadsheets.
Scenario 4 – Service on demand
Highly frequented facilities, like those in motorway services, have set cleaning schedules. But what if the washroom had just been cleaned when multiple busloads of travellers suddenly descend on the toilets? The cloud solution sends the building services technician a push notification after a pre-defined number of uses, to enable them to send in the cleaning staff again. This procedure ensures that the rooms are always in top condition and the cleaning processes are optimally implemented.