How does descaling work?

Our CLEANET automatically calculates the right time for descaling and informs you of this on the remote control and/or via the SmartControl APP. After this prompt, pour the descaling powder into the corresponding opening. How often this message appears depends on the hardness of the water.  The SmartControl APP guides the user through the entire descaling programme. https://www.laufen.com/cleanet/service/downloads